Service and Usage Agreement

This Service and Usage Agreement ("Agreement") outlines the terms and conditions under which RangerHost provides hosting, cloud, and related services. By using our services, you agree to comply with the following terms. This agreement is designed to ensure a fair, secure, and reliable experience for all users.

[1] Acceptance of Terms

By purchasing or using any RangerHost service, you confirm that you have read, understood, and agreed to this Agreement. If you do not agree, you should not use our services.

[2] Service Scope

RangerHost provides web hosting, cloud servers, VPS, domain-related services, and technical support. Service features depend on the selected package and may change as part of service improvements.

[3] Account Responsibility

Customers are responsible for maintaining the confidentiality of their account credentials. Any activity under your account is considered your responsibility, whether authorized or not.

[4] Acceptable Usage Policy

Users must not use RangerHost services for:

• Illegal activities or harmful content
• Spamming, phishing, or fraudulent operations
• Malware distribution or hacking attempts
• Any activity that affects server performance or other users

[5] Resource Usage and Fair Use

Although some plans may offer “unmetered” resources, all services are subject to fair usage. Excessive usage that impacts server stability or other users may result in limitation, suspension, or required upgrade.

[6] Uptime Commitment

RangerHost aims to maintain 99.9% uptime. However, uptime may be affected by maintenance, upgrades, external network issues, or unforeseen technical problems. Planned maintenance may occur with or without prior notice when necessary.

[7] Backup and Data Responsibility

While RangerHost may provide backup systems, customers are strongly advised to maintain their own backups. RangerHost is not responsible for data loss due to user actions, system failures, or external factors.

[8] Payments and Renewals

All services must be paid in advance. Failure to renew on time may result in service suspension or termination. RangerHost is not responsible for data loss or downtime caused by non-payment.

[9] Suspension and Termination

RangerHost reserves the right to suspend or terminate any account that violates this Agreement, causes harm to infrastructure, or affects other users. Immediate action may be taken without prior notice in critical situations.

[10] Limitation of Liability

RangerHost is not liable for indirect, incidental, or consequential damages including business loss, data loss, or service interruption beyond our reasonable control.

[11] Service Modifications

RangerHost may update, modify, or discontinue any part of its services at any time to improve performance, security, or operational efficiency.

[12] Changes to Agreement

This Agreement may be updated periodically. Continued use of services after changes means you accept the updated terms.

[13] Contact Information

For any questions regarding this Agreement, please contact RangerHost support. We are here to assist you.

Personal Data and General Confidentiality Agreement

This Personal Data and General Confidentiality Agreement ("Agreement") explains how RangerHost collects, uses, protects, and manages personal data and confidential information. By using our services, you agree to the terms outlined below. Our goal is to ensure transparency, security, and trust while protecting both our users and our infrastructure.

[1] Definition of Personal Data

Personal data includes any information that can identify an individual or business, such as name, email address, phone number, billing details, IP address, and account-related information.

[2] Data Collection

RangerHost collects personal data only when necessary to provide services. This may include account registration, billing, support requests, and service usage. We aim to collect only the minimum required information.

[3] Purpose of Data Usage

Collected data may be used for:

• Account creation and management
• Billing and payment processing
• Technical support and communication
• Service improvement and system monitoring
• Security and fraud prevention

[4] Data Protection and Security

RangerHost implements reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure. While we take strong precautions, no system can be guaranteed to be completely secure.

[5] Confidentiality Commitment

RangerHost treats all customer data and account information as confidential. We do not sell or share personal data with third parties except where required for service delivery, legal compliance, or security purposes.

[6] Third-Party Services

Some services may involve trusted third-party providers such as payment gateways or analytics tools. These providers may process limited data necessary for their functions and are subject to their own policies.

[7] Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. After that, data may be securely deleted or anonymized.

[8] User Responsibility

Users are responsible for maintaining the confidentiality of their login credentials and account access. RangerHost is not responsible for unauthorized access caused by weak passwords or user negligence.

[9] Data Access and Control

Users may request access to their personal data or request corrections where applicable. Requests will be handled reasonably and in accordance with applicable policies and laws.

[10] Legal Compliance

RangerHost may disclose personal data if required by law, legal process, or to protect its rights, systems, or users.

[11] Limitation of Liability

RangerHost is not liable for data breaches or losses caused by factors beyond reasonable control, including but not limited to cyber-attacks, user negligence, or external system failures.

[12] Updates to This Agreement

This Agreement may be updated from time to time. Continued use of RangerHost services after updates means you accept the revised terms.

[13] Contact Us

If you have any questions regarding personal data or confidentiality, you may contact RangerHost support for further assistance.